Booking Terms

What you are booking

SHE-CATION 4.0 is a group getaway to Zanzibar, Tanzania, organised by SHE-Reconnects, from 9-13 March 2027 (5 days / 4 nights). The package price is £1,100 per person, based on two people sharing a room at Tembo Resort.

Your package includes:

• 4 nights / 5 days at Tembo Resort
• Breakfast, lunch and dinner during the resort stay
• Private airport transfers to and from the hotel
• Curated Zanzibar activities and experiences
• Tourist tax
• Visa fees
• Travel insurance
• SHE-Reconnects support throughout the trip

Flights to and from Zanzibar are not included. You book and pay for your own flights, following the arrival and departure guidance we send you.

Securing your place

To book, complete the booking form, accept these terms and pay the £200 deposit. Your place is confirmed when we have received both your form and your deposit, and we confirm it to you by email or WhatsApp. Places are limited and are allocated in the order deposits are received.

Bookings close on 31 October 2026, or earlier if all places are taken.

The £200 deposit is non-refundable.

Paying the balance

The balance is paid in instalments:

• Deposit: £200, due On booking, by 31 Oct 2026.
• Instalment 1: £300, due 30 Nov 2026.
• Instalment 2: £300, due 31 Dec 2026.
• Final instalment: £300, due 31 Jan 2027.

Total: £1,100 per person.

We will send a reminder before each instalment is due. If a payment is more than 14 days late and we have not agreed a new date with you, we may treat the booking as cancelled and release your place. Any amounts already paid are handled under the cancellation section below.

Paying from Nigeria? Contact Dinma or Bokun for the current exchange rate and payment route before making any payment. Amounts are set in pounds sterling; the naira equivalent is confirmed at the time of each payment.

Payments made online are processed by our payment provider. We do not store your card details.

Room sharing

The price is based on two people sharing a room. You can tell us who you would like to share with; otherwise we will pair you with another SHE-CATION guest. Single occupancy is not part of the standard package. If it becomes available, we will confirm the supplement in writing before you commit.

Cancellation and refunds

If you need to cancel, tell us in writing by email or WhatsApp as soon as possible.

• The £200 deposit is non-refundable in all cases.
• Any refund of amounts paid beyond the deposit is subject to the refund and cancellation policies of the hotel and our other third-party suppliers, including transfer companies, activity operators, the visa service and the insurer. We can only refund what those suppliers return to us for your place, and we will show you the breakdown.
• Cancellation on or before 31 January 2027: instalments already paid are refunded, less the deposit and any costs our suppliers do not return.
• Cancellation after 31 January 2027: no refund beyond whatever our suppliers return to us, as by then the resort, transfers, visa and insurance have been committed.
• You may transfer your place to another woman who meets the trip requirements, subject to our written agreement and any name-change costs from our suppliers.

Travel insurance is included in your package. Depending on the policy terms, some cancellation reasons, such as illness, may be claimable. We will help you with the details.

The full process, timings and how refunds are paid are set out in our Refund Policy.

If we change or cancel the trip

We may need to change parts of the itinerary, such as the order of activities or a specific venue, because of weather, availability or safety. We will offer an equivalent alternative where we can. Minor changes do not entitle you to a refund.

If we have to cancel the whole trip for reasons within our control, we will refund everything you have paid, including the deposit. If cancellation is caused by events outside our control, such as government travel restrictions, natural disaster or the closure of the resort, we will refund what we are able to recover from our partners and help you claim the rest through the included travel insurance.

Passports, visas and insurance

• You must hold a passport valid for at least six months beyond your return date, with blank pages for the visa.
• Your visa fee is included, and we will arrange the application with you. You are responsible for supplying accurate documents on time. If a visa is refused for reasons relating to you, our cancellation terms apply.
• Travel insurance is included. We will share the policy summary before departure. Please read it and tell us if you need more cover, for example for a pre-existing medical condition.
• We collect passport and travel details later through a secure process, never through the public booking form.

Flights

Flights are not included. Please wait for our arrival and departure guidance before booking, so that your flights match the group transfers. If you arrive or leave outside the group transfer times, any extra transfer cost is yours. We are not responsible for flight delays or cancellations, though we will do our best to help.

Health, safety and conduct

• Tell us about any medical condition, dietary need or mobility requirement that could affect your trip, so we can plan for it.
• Some activities, such as kayaking and boat trips, involve water and physical activity. Take part only if you are comfortable doing so and follow the operator's safety instructions.
• SHE-CATION is built on respect and sisterhood. We expect every guest to treat other guests, the organisers, our partners and local communities with kindness. Behaviour that is dangerous, abusive or seriously disruptive may lead to you being asked to leave the trip without a refund.
• Follow local laws and customs in Zanzibar, including guidance on dress in towns and villages.

Photography and social media

We take photos and video during SHE-CATION to share with the group and to promote future editions. If you would prefer not to appear in promotional content, tell us before the trip and we will respect that. Photos shared privately within the group are for personal use only.

Our responsibility

SHE-Reconnects arranges the trip using independent suppliers: the resort, transfer companies, activity operators, the visa service and the insurer. We choose them with care, but they are responsible for their own services. We are not liable for loss, injury or damage caused by a supplier, by events outside our control, or by your own actions, except where the law says otherwise. Nothing in these terms limits liability for death or personal injury caused by our negligence.

Problems and complaints

If something is not right during the trip, tell an organiser straight away so we can fix it there and then. If you are still unhappy afterwards, email us within 28 days of returning and we will look into it.

Governing law

These booking terms are governed by the laws of England and Wales. If you live in another country, you may also have rights under your local consumer law.

Contact

SHE-Reconnects, [Insert registered address]. Email shereconnects@gmail.com or WhatsApp +44 7587 542609 (UK) or +234 803 555 3839 (Nigeria). Ask for Dinma or Bokun.